Legal

This website and its content is copyright of Rakhis Fashions- © Wetailor4u is a brand of Rakhis Fashions 2019. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. All our designs and physical products construction is absolute intellectual property of Rakhis Fashions, Bengaluru India. Our team constantly reviews digitally and in person any infringements efforts and all such acts are legally pursued under laws of India.

Help Topics

The Process

On receipt of your order one designer will be assigned to you and you can contact the designer to discuss any doubts and give extra instructions. Extra fabric that is left over will be returned to you along with the ready blouse Please ensue that the fabric that you send us is without any defects, color blotches, weave defects as we will not be responsible for such issues and will not be able to tailor your blouse. In such condition the charges of fabric collection and return along with 5% of service handling charges the total charges be will be deducted while returning your fabric. The lining material will be color matched to the closest color tone of that of main fabric .Do note that color shades render differently on each type of fabric. If the contrasting color fabric is sourced by us we will try our best to source the color tone of your choice but the colors may not be exact as wished due to the fabric type being used Fitting assurance up to 90% Designs on the website may differ in actual by 10-12% as the blouse fabric type (like cotton, silk, satin, velvet etc) fall differently on the same cut.

Ordering

Our order processing team dispatches orders promptly. If you do wish to change the address on your order, please contact the Customer Services team before your order is shipped. The customer support team email is customercare@onatiglobal.com

Delivery

It takes about 5 business days to process the order at our offices in Bangalore and ship the package. In case the product ordered is under production, the processing time may be longer. In such cases, you will be informed by email. Orders will be delivered to the shipping address mentioned at the time of checkout. Within India, orders are delivered within 6-7 business days after processing.

Returns

All our products are made with utmost care and we ensure high quality standards. As a policy, we do not offer any returns on products which are delivered in perfect condition. If you find that you’ve made an error with size of your clothing then we will be happy to exchange your product for a replacement. Certain products specific to the COVID-19 are under the category of essential products and hence do not qualify to be returned or exchanged.

Payments

We offer Cash and Card Payments On Delivery on all products.

Website Issues

If you face any issue regarding the website, drop a line to customercare@onatiglobal.com immediately